Privacy Policy

At Evergreen Pro Cleaners, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect both personal and non-personal information to provide you with the best possible service experience. The types of information we collect include:

a) Personal Information

When you book a service, contact us, or sign up for updates, we may collect the following personal details:

  • Full name
  • Address
  • Phone number
  • Email address
  • Payment information (processed securely through third-party payment providers)
  • Special requests or instructions related to your service
b) Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version
  • IP address
  • Device type
  • Operating system
  • Website usage data (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use the information we collect to:
✅ Provide and manage cleaning services
✅ Respond to your inquiries and requests
✅ Process payments and send confirmations
✅ Improve our website and service offerings
✅ Send service-related updates and promotional offers (with your consent)
✅ Ensure the security of our website and services


3. How We Share Your Information

We value your privacy and do not sell or rent your information. We may share your information in the following situations:

a) With Service Providers

We work with trusted third-party vendors to help deliver our services (e.g., payment processors, scheduling platforms). These providers are contractually obligated to protect your information.

b) Legal Requirements

We may disclose your information if required by law or in response to valid legal requests (e.g., court orders).

c) Business Transfers

In the event of a business sale, merger, or acquisition, your information may be transferred as part of the business assets.


4. Data Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include:

  • Secure data storage and encryption
  • Regular security updates and monitoring
  • Limited access to personal information by authorized personnel only

While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.


5. Your Rights and Choices

You have the following rights regarding your personal information:

a) Access and Correction

You may request access to or correction of the personal information we hold about you.

b) Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

c) Data Deletion

You may request that we delete your personal information, subject to legal or business retention requirements.


6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors interact with our site and improve its functionality.

a) Types of Cookies We Use
  • Essential Cookies – Necessary for website operation
  • Performance Cookies – Help us analyze website performance and improve usability
  • Functional Cookies – Remember your preferences to enhance your experience
  • Advertising Cookies – Deliver personalized ads based on your browsing behavior
b) Managing Cookies

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some parts of our website may not function properly without cookies.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.


8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.


9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy regularly.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@evergreenprocleaners.com
📞 Phone: (253) 797 7268
📍 Address: King County

We are committed to protecting your privacy and ensuring that your information is handled with care and respect. Thank you for trusting Evergreen Pro Cleaners with your cleaning needs!